Widex Help Centre

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  • John Ryan, Co-Founder

    How To Pair Your Widex RC-DEX With...

    Before the RC-DEX remote can be used, it must be matched with the hearing aids. This is easily done by following the below steps: 1: Insert the battery into the RC-DEX remote. 2: Make sure the RC-DEX is turned on by pushing the slider on the side up so the light flashes green. 3. Restart […]

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  • Matt Gleeson, General Manager

    How to change your hearing aid domes

    1: Holding the hearing aid tube/receiver between your thumb and index finger, gently peel off the dome away using your other hand. 2: Position the new dome so the center is alighted with the speaker. We want to ensure the is centered allowing an easy fit. 3: Carefully push the dome onto the speaker, ensure […]

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  • John Ryan, Co-Founder

    How To Use The Widex PerfectDry Lux

    The Widex PerfectDry Lux is an electronic hearing aid dryer that efficiently dries and cleans your hearing aids. The PerfectDry Lux uses UV lights to remove moisture, bacteria making them completely hygienic and reducing the risk of ear infections. Step 1: Switch on the Widex PerfectDry Lux Step 2:  Remove the batteries from both hearing […]

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