Helpful Guides

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  • Claire Bolger, BAgSc, MAgSc, HDip- HAA (Hearing Aid Audiology)

    Should I get my hearing tested?

    Should I get my hearing tested? Often, people are on the fence about whether they should get their hearing tested. Sometimes, people may feel embarrassed or unsure about what to expect. Hearing loss is a common condition affecting more than 1.5 billion people worldwide. Hearing loss can also be diagnosed at any stage, from early […]

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  • John Ryan, Co-Founder

    How To Maintain Your Hearing Aids

    Your hearing aid needs to be handled with care. It’s always important to clean and maintain your hearing aid in order to get the best sound and keep it functioning for years to come. In general, it’s essential to handle your hearing aid carefully. When To Change Your Receiver You should change the receiver on […]

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  • John Ryan, Co-Founder

    Common Questions- Unitron Rechargeable Hearing Aids

    1: How do I know if my hearing aids are charging? Flashing green lights indicate that your hearing aids are charging, Solid green lights indicate that your hearing aids are fully charged. 2: What does solid red lights on my hearing aid indicate? Solid red lights on your hearing aid indicates that your hearing aids […]

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  • John Ryan, Co-Founder

    Why are my hearing aids not working?

    Looking after your hearing aids properly keeps them performing optimally for longer. In most cases, changing the batteries, receivers or domes fixes the vast majority of issues. If your hearing aid is not working  check this list of possible problems first: My hearing aids have no sound Ensure your hearing aids are turned on Replace […]

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  • John Ryan, Co-Founder

    How To Pair Your Widex RC-DEX With...

    Before the RC-DEX remote can be used, it must be matched with the hearing aids. This is easily done by following the below steps: 1: Insert the battery into the RC-DEX remote. 2: Make sure the RC-DEX is turned on by pushing the slider on the side up so the light flashes green. 3. Restart […]

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  • Matt Gleeson, General Manager

    How to change your hearing aid domes

    1: Holding the hearing aid tube/receiver between your thumb and index finger, gently peel off the dome away using your other hand. 2: Position the new dome so the center is alighted with the speaker. We want to ensure the is centered allowing an easy fit. 3: Carefully push the dome onto the speaker, ensure […]

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